Cancellation of order and returns
The cancellation of an order stated in this section is subject to the Consumer Protection Law, 5741-1981 (hereinafter: "the Consumer Protection Law") and regulations enacted pursuant to it, as well as in accordance with the shipping and return policy appearing on the website.
Cancellation of an order will be made by contacting the customer service center indicated on the website
Cancellation of the order and return of the product will be made up to 30 days from the moment of purchase or from the date of receipt of the document containing the details stated in section 14C (b) of the Consumer Protection Law
Cancellation of an order and return of a product in accordance with the provisions of section 4.2 above shall be made subject to the product not being used at all, when it is in its original packaging, the product label is attached as sent to the customer, without damage and / or damage and / or defect of any kind.
The Company has the sole discretion regarding the condition of the returned product
Cancellation of the order and return of the above product is free of charge on the part of the customer, and the company will refund the customer the amounts paid for the product (the company reserves the right to act in accordance with the provisions of the Consumer Protection Law and regulations enacted by it It)
If the customer cancels an order due to a defect in the product or due to a discrepancy between the product and the details provided to him regarding the product or due to non-delivery of the product on time or another violation of order conditions ("non-compliance"), the company will return to the customer, within 14 days. The cancellation, the same part of the transaction price paid by the customer, will cancel his charge due to the transaction, will provide the customer with a copy of the notice of cancellation of the said charge, and will not charge him any cancellation fee
. The customer will not be allowed to return and the company will not receive a product purchased if 30 days have passed after receiving it, whether it has been used or not.
In the event of a delay in the delivery to the customer of a product beyond the delivery date specified in the order / confirmation of the order of that product, the customer will notify the company of the delay within a reasonable period of time. If the customer does not notify the company of the delay in receiving the product within a reasonable period of time from the delivery date specified in the order / order confirmation of that product, the customer will be considered the recipient of the product and the company will have no liability, and the customer will have no claim, claim and / or demand Sex and type, towards the company, due to the non-delivery of the same product or its late delivery
Without prejudice to any other right of cancellation existing for the Company, the Company may cancel a transaction and / or sale in whole or in part:
In the event that an offer is made (advertising the products on the website), an unusual and obvious clerical error on the face of it, whether in the product price or in the product description
In case of force majeure, acts of war, hostility or terrorism that prevent the sale, execution or participation in the sale properly
If it becomes clear to her that the transaction and / or sale was accompanied by illegal activity of the customer and / or someone on his behalf and / or any third party
If it becomes clear to the company that the winner may resell the product or service in which he won to a third party and / or trade in it
If it turns out that the product is out of stock of the company
. If it turns out that the order was made illegally and / or not in accordance with the provisions of these regulations.
. Notice of cancellation of the sale will be given to the customer via the contact information provided by the customer when registering and / or when performing the purchase procedure. In this case, the customer's order will be canceled and the company will refrain from charging the credit card or refund him any amount paid for the product, to the extent paid. Except for the refund of the said transaction amount, you will not have any claim, claim and / or demand, of any kind and type, against the company in respect of the cancellation of the transaction as stated in this section.
Product delivery and delivery
To the extent that a shipping fee is required, these will be paid as part of the order with the payment for the product in accordance with the method of delivery and in light of the customer's choice of shipping method.
Delivery of the products will be made in the case where payment for the product and for shipping fees only full consideration, to the customer's address (as entered by him) within the time specified on the product page, and according to the method of delivery in light of the customer's choice, as shown on the order page
Delivery of the products will be made in accordance with the shipping and return policy published on the website and which is subject to changes from time to time.
The customer understands and agrees that the order of the products may be limited to areas and options in accordance with what is stated on the delivery and returns policy page on the website.
Delivery times listed above are subject to the availability of the products ordered in stock.
If it turns out that for reasons beyond the Company's control a product that the customer purchased on the site was not in stock to purchase the product on the site or a lack of inventory was discovered for any reason, the company will contact the customer to send him an appropriate notice. The company may offer the customer an alternative product equivalent to the product ordered. If the customer accepts her offer, the order details will be updated accordingly. If the customer is not interested in the replacement product, his order will be canceled and the company will avoid charging the credit card / PayPal account or refund you any amount paid for the product, as much as paid. Except for receiving a replacement product or canceling such a transaction, you will not have any claim, claim and / or demand, of any kind and type, against the company for the lack of such inventory, including for purchase, loss of profit, purchase of the product from a third party at a higher price, etc.
The company and / or the website and / or anyone on their behalf, will not be responsible for delays in the delivery of the product caused by third parties, including shipping companies.
Cancellation of order and returns